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IMPORTANT ONLINE / MOBILE BANKING NOTICE

Important Update to Our Digital Banking Experience

Re-Enroll in Online or Mobile Banking Starting Wednesday, November 13th!

We are excited to announce improvements to our Digital Banking services! As part of this upgrade, all members MUST re-enroll in either Online Banking or our NEW Mobile Banking App to continue accessing their accounts.

Important Dates to Remember:

  • Effective Date: Wednesday, November 13th.
  • Scheduled Downtime: Due to these upgrades, Online Banking will be unavailable from 6 PM on Tuesday, November 12th until 9 AM on Wednesday, November 13th.
    • During this time, you will not be able to access your account online or via the Mobile App.
    • Please plan accordingly to avoid any disruptions.

What You Need to Know:

  • After the upgrade, your old credentials will no longer work.

  • Prior to November 13th, make sure your contact information on file is up-to-date.
  • You will need to provide the following to re-enroll:

    • Date of Birth
    • Last four digits of your Social Security Number (SSN/ITIN)
    • Member Number

     

Need help finding your Member Number?

    • Your Member Number can be found on the membership card you received when you opened your account.
    • If you no longer have your card, you can call our office at 608-323-2126 or stop by to request a new membership card.

Make sure to re-enroll after November 13th to avoid any interruptions in accessing your account!


How to Re-Enroll in Digital Banking

Follow the steps in our video tutorials for a seamless re-enrollment process:


Have Questions or Need Help?

If you encounter any issues during the re-enrollment process, please contact our support team at 608-323-2126 or visit us for assistance.

Thank you for your cooperation as we work to bring you a better digital banking experience!