IMPORTANT ONLINE / MOBILE BANKING NOTICE
Important Update to Our Digital Banking Experience
Re-Enroll in Online or Mobile Banking Starting Wednesday, November 13th!
We are excited to announce improvements to our Digital Banking services! As part of this upgrade, all members MUST re-enroll in either Online Banking or our NEW Mobile Banking App to continue accessing their accounts.
Important Dates to Remember:
- Effective Date: Wednesday, November 13th.
- Scheduled Downtime: Due to these upgrades, Online Banking will be unavailable from 6 PM on Tuesday, November 12th until 9 AM on Wednesday, November 13th.
- During this time, you will not be able to access your account online or via the Mobile App.
- Please plan accordingly to avoid any disruptions.
What You Need to Know:
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After the upgrade, your old credentials will no longer work.
- Prior to November 13th, make sure your contact information on file is up-to-date.
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You will need to provide the following to re-enroll:
- Date of Birth
- Last four digits of your Social Security Number (SSN/ITIN)
- Member Number
Need help finding your Member Number?
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- Your Member Number can be found on the membership card you received when you opened your account.
- If you no longer have your card, you can call our office at 608-323-2126 or stop by to request a new membership card.
Make sure to re-enroll after November 13th to avoid any interruptions in accessing your account!
How to Re-Enroll in Digital Banking
Follow the steps in our video tutorials for a seamless re-enrollment process:
Have Questions or Need Help?
If you encounter any issues during the re-enrollment process, please contact our support team at 608-323-2126 or visit us for assistance.
Thank you for your cooperation as we work to bring you a better digital banking experience!